ANSWER:
We currently accept Pay pal for the small order as our preferred online payment processor. Payment with confirmed mailing address and optional verified buyer status will help ensure your order is processed faster. As to the large or the bulk order, we prefer accepting money order or wire transfer method.

ANSWER:
We like to take all possible steps to protect our clients' details as well as the integrity of GOLD-GW.COM. By speaking with our client's on the phone, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have

ANSWER:
We are awarse of vast time differences between certain countries, and so we will strive to call you 30 minutes to 1 hour after your order is made to ensure you are available and that we don’t wake you up!

ANSWER:
We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

ANSWER:
The good news is YES. This will be based on a case by case basis. Please contact us via email or instant messengers. Usually we accept money order and wire transfer as the payment method for the bulk sale.

ANSWER:
Sometimes we are in the process of delivering credits and could not respond to you immediately. Please bear with us. We will respond to you as fast as we can. Please note that instant messaging is not always reliable. Please email us if you are having difficulties in messaging us.

ANSWER:
You can opt to contact us via Live Help, e-mail or telephone (contact details can be found in the Contact Us section). Please quote your order number to ensure your enquiry is dealt with swiftly.

ANSWER:
The promotional products cannot be combined with any other offer such like Bonus Dollar and coupon.
Review the contents of your shopping cart. The coupon would be useless for this purchase if there are promotional products in your shopping cart.

ANSWER:
We do offer the option to pay using a credit card outside of Pay pal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarsded to Pay pal you will be presented with an option to pay with your Pay pal account or an independent credit card. The option to use a credit card is available through both services.

ANSWER:
After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.